Need Support? Have a question to our sales or technical support team?
New Customer? Contact our Sales, Support or Abuse department here. No need to register. Go to our contact form here.
Customer? Contact our Sales, Support or Abuse department here. Only for existing customers. Go to our contact form here.
Use New Customer contact form if you have lost your login details.
Email You may contact us direct at email. Boxtrapper antispam verification system is enabled.
Phone Support Phone support is currently not available.
Domain transfere service We know how difficult it can be switching hosting companies. That is why we make it stress free by handling the entire process. Contact our support about this service.
International Domain regulations. A 60 day transfer restriction period applies when a registration is new or renewed, recently transferred, updated by changing the registrant's contact organization or the registrant contact's first or last name when an organization has not been listed. No refund on domain purchases.
Cancellation. You must cancel you service at least 48 hours before next billing period. You must send you cancellation request to our billing department.